On behalf of our client, we are looking for a German speaking
Customer Support Agent to work in their offices in Lisbon, Portugal!
Interested in the role and want to find out more? Let us know! Speak with our experienced International Recruitment Consultants here on Facebook or send us your CV!
You can also check out our full list of International Career Opportunities here: https://www.spotonconnections.com/job-search/
• Provide an excellent customer service from day one
• Assist with client’s queries & issues regarding the brand you are representing
• Manage clients’ portfolios & keeping track of all information
• Ensure a positive experience throughout the customer’s journey
• To be the point of contact before and after purchases (payment questions, modifying delivery dates, handling requests and complaints)
• Inbound calls and e-mail service
• Level C2 or Native German
• English knowledge (to make sure you keep up with training and working communication)
• Previous experience in hospitality services, sales or call center would be ideal
• Well organized and proactive
• To act with integrity and ethically
• To be a Team player
• A positive attitude and motivation to face new challenges!
• Career progression opportunities
• A multi-cultural and diverse environment
• Competitive salary package including meal allowance and transport allowance
• Location in Sunny Lisbon (central area with ease of access)
• Productivity bonus implemented and other incentives.
• Training Programme + contract (4 weeks & paid), followed by Non term Contract
• COVID-19 considerations: We have taken all safety measures into place to keep all our employees in a safe and secure workplace environment!
To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere. Find out more about our full list of roles here: https://www.spotonconnections.com/job-search/
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role. https://www.spotonconnections.com/refer-a-friend/
Company: SpotOn Connections
Location: in Lisbon
Job Type: Permanent