It Support Associate With Dutch (bucharest, Romania) / Cie-ro/2019/06
Our client is a global professional services firm that makes
business transformation real. They drive digital-led innovation and
digitally-enabled intelligent operations for their clients, guided
by the experience running thousands of processes for hundreds of
Global Fortune 500 companies.
From New York to New Delhi and more than 20 countries in between,
our client has the end-to-end expertise to connect every dot,
reimagine every process, and reinvent companies’ ways of working.
Our client's focus is to make sure they have the right set of people
delivering what they promise. People who think with design, dream in
digital, and solve problems with data and analytics. People who
obsess over operations, focus on the details, and lead change by
being curious, incisive and courageous in everything they do - if
you recognize yourself, please send us your application!
What will your job be about?
How about being the single point of contact in IT matters, for your
client? Be it phone, chat, e-mail or ticketing platforms your
support is highly valued and appreciated! You will learn how to work
in a virtual environment, interacting with colleagues and clients
all over the globe.
How can you make a difference? Understand your customer’s needs
and exceed its expectations with a friendly and can-do attitude.
• Providing support for user requests around hardware, software,
network and service issues
• Cordinate incident resolutions with Level 2 and Level 3 staff
• Logging and keeping records of user queries
• Advanced in Dutch
• Univerisity Degree - IT preferred
• Previous experience in a multinational company
• Ability to work on shifts
Our client will only consider applicants with the nationality (or
work permit) of one of the EU/EEA countries, and NOT in need of work
permit to be arranged.
• Relocation package including: one way flight ticket to
Bucharest; 12 night of hotel accommodation; monthly rent allowance
for a period of 2 years.
• Opportunity of personal development in a multinational working
• Competitive salary
• Variety of training programs and qualifications
Shortlisted candidates (applications that show evidence for native
language skills, cover other requirements and EU/EEA nationality or
work permit) will be contacted via e-mail within 2 working days. If
your CV covers the requirements and you do not receive an e-mail
from us, please message us on our facebook page: CareersInEurope to
check your application status.
How to apply
Candidates who meet the above requirements may forward an English
version of their Europass CV at email@example.com
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