To call an ambulance, dial 194. You may reach someone who doesn't speak your native language, so being able to provide at least your location will be helpful.
Hospitals are all associated with the national healthcare system, but any patient will be treated in an emergency, regardless of whether he or she is enrolled in HZZO. Hospitals operate 24 hours a day, and each hospital has an emergency room (hitna služba or trauma).
Hospitals in Zagreb:
Pharmacies are called "ljekarna," and they are very common throughout the city. Pharmacies are easily identified by their green, cross-shaped signs that are usually lit up during working hours. In Zagreb, pharmacies are generally open from 8:00 a.m. to 8:00 p.m. Monday through Friday and from 8:00 a.m. to 2:00 p.m. on Saturdays, though hours do vary from location to location. Gradska ljekarna Zagreb, one chain of pharmacies, provides a map of locations online.
There are five city pharmacies that are open 24 hours a day, including Sundays and holidays:
To purchase a prescription medication, you will need a doctor's prescription. However, for less serious conditions such as cold, flu, and minor aches and pains, there are many effective "over the counter" medications available. In general, pharmacists in Zagreb speak English well, and can advise you on a medication to treat your symptoms.
The cost of medications depends on the product. There is a list of medications that are free to patients with national health insurance, but if the medication you need is not on this list or you do not have Croatian health insurance, you will have to pay for the medication yourself.
With so much to deal with before leaving your home country, (taxes, moving house, paperwork etc.) the careful planning of your expatriation to Zagreb is an essential step. As far as healthcare is concerned, your local social security scheme won’t be accompanying you to your host country and, once abroad, you might be surprised by the care system you find in Croatia. So, before leaving, make sure you have appropriate cover!
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Designed for either short or long stays, APRIL International’s insurance policies offer protection against any problems that might arise before departure or during your time in Croatia: cancelling your trip, medical expenses following an illness or accident, needing to be repatriated, causing damage to a third party or losing your luggage.