Job search (short statement...): I am seeking international relocation for the opportunity to be a content writer or proofreader in an administrative setting. I would also be available for telecommute opportunities as well.
9/05 - 2/12
⦁ Responsible for the accurate submission and verification of claims information to insurance companies.
⦁ Duties included working missing data reports and contacting healthcare facilities to ensure proper payment.
⦁ Responsible for follow up on unpaid accounts, invalid diagnosis issues, Workers Compensation claims, and yielding customer calls on unpaid accounts.
⦁ Attained 98% accuracy marks on all billing and claim payment processes.
⦁ Learned two separate billing systems (Legacy and the Quest Billing System) within the first year of employment. In the past six months (new) Hospice billing was added to daily procedures.
⦁ Adjusted hours to assure open accounts are billed to avoid possible write-offs. Persistent in viewing requisitions and making client phone calls to obtain insurance information.
5/15 to Present
Dell (NTT Communications)
Customer Care Voice Associate
⦁ Working with clients as part of the Massachusetts Health Connector in submitting applications for patient medical coverage.
⦁ Works as a liaison in assisting customers to find beneficial medical insurance to fit their specified income.
Education: Northern Kentucky University Highland Heights, Ky. Bachelor of Arts, Major in
Journalism, Minor in English, December 1994
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