German Customer and Sales Officer

Ready for a career that combines your passion for customer service with your language skills? Look no further! We're seeking dynamic individuals like you to join our team as German Customer and Sales Officers. Get ready to make an impact and take your career to new heights! Offering relocation to Malta!

Responsibilities:

Delight customers with superior, professional service by addressing inquiries about our products and services.
Open client accounts with precision, following product and service guidelines to ensure a seamless onboarding experience.
Connect with customers, building trust and resolving any issues related to internet banking, onboarding, and mobile applications.
Become the go-to expert on our products and services, empowering customers with accurate and up-to-date information.
Unlock hidden opportunities! Analyze customer needs and identify selling opportunities that perfectly align with their requirements.
Handle card cancellations and temporary/permanent blocking requests swiftly, always putting customers first.
Master our company's cutting-edge I.T. systems to process transactions and outgoing payments flawlessly.
Stay ahead of the game! Adhere to company policies, security protocols, industry standards, and codes of conduct.
Keep records meticulously organized, ensuring nothing falls through the cracks.
Be the ultimate information resource! Assist in gathering valuable data via phone, email, and chat interactions.
Support invoicing and payment allocation, ensuring smooth financial processes aligning with our company policies.
Tackle administrative tasks with finesse, following our well-defined policies, procedures, and instructions.
Collaborate seamlessly with country coordinators and other departments, fostering efficient communication and cooperation.
Take charge of loan repayment monitoring, skillfully tracking relevant amounts and accurately allocating incoming payments.
Embrace variety! Be ready for ad hoc duties that keep you on your toes and add excitement to your workday.
Requirements:

Unlock your potential with a University degree.
Be the language champion! Showcase your native or fluent level of German, along with a fluent level of English.
Previous experience in a similar role is your secret weapon.
Let your communication skills shine, both verbally and in writing.
Command your computer skills like a pro.
Embrace teamwork and put customers at the heart of everything you do.
Show your hunger for growth! Be eager to learn, expand horizons, and embrace new challenges.
Ready to embark on a customer-centric adventure? Join our team as a German Customer and Sales Officer and let your skills shine!
Apply now and step into a world of exciting opportunities via barbara@spotonconnections.com