Mr Nnamdi OLOLO Telefon: 09021623379 40 ojekunle street, papa ajao - Nigeria Lokalizacja: Nigeria
Branża: Obsługa Klienta, Recepcja, Call center
Poszukiwanie pracy (krótki opis):
Customer Support Specialist with strong data analysis skills, boosting sales, retention, and efficiency. Passionate about solving problems and enhancing customer satisfaction across industries.
Doświadczenie:
Tendo Technology Nigeria Limited , Customer Support Specialist
• Delivered top-tier support to 200+ weekly users, maintaining a 95% resolution suc-
cess rate.
• Led and trained a team of 5 agents, improving response efficiency by 25%.
• Implemented a feedback loop that boosted customer satisfaction by 15% within
6 months.
• Upsold services through personalized engagement, contributing to a 10% increase
in loyalty program enrollment.
• Handled crisis situations, achieving over 90% customer retention post-resolution.
Wykształcenie:
- Imo State University, Owerri. Dept. of Statistics
• Bachelor Of Science
- Dataleum, Data Analyst
• Data Analytics Certificate
Języki Obce:
English CV załączone: CV_9108
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Umieszczone przez:
Nnamdi Philip Ololo  19/07/2025
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