Marketing, websites and customer service negli Stati Uniti

Marketing, websites and customer service

Miss Sharon CUEVAS

Telefono: 9494562709

1604 s merrill st - Stati Uniti

Località : Stati Uniti

Settore: Marketing, Media, Comunicazione

Ricerca di lavoro (breve descrizione):
Area of Expertise: HubSpot Content Marketing, Email Marketing, Copywriting, Lead Generation, Video Content Production, Website Development, Customer Service, Client Management, Project Management, ++++

Beauty Lab 54 Los Angeles, Ca, USA
Owner & Marketing Manager January 2022 - December 2022
Managed the content strategy, planning, and creation of Beauty Lab 54's branded content across 3 social media platforms: Facebook, Instagram, Tik Tok.
Grew Beauty Lab's socials to 885 total followers across 3 platforms in 12 months.
Developed and executed engaging, beauty-focused email marketing campaigns to core target audience.
Consistently crafted eye-catching email copy that resulted in an average email open rate of 32%.
Ramirez & Associates Los Angeles, Ca, USA
Tax Preparer August 2015 - December 2021
Prepared tax returns for 100+ clients resulting in over $35,000 in revenue for a single tax season.
Proficient in defusing angered clients by taking control of the situation to end in a satisfied client experience which led to client retention by more than 85%.
Completed over 100 returns by the April 15th tax deadline.
Assisted and consulted clients on tax laws by making it easy to understand while ensuring maximum client benefits resulting in 100% client satisfaction.
Managed clients’ files and reports using the relevant software while ensuring confidentiality of client information.
Ramirez & Associates Los Angeles, Ca, USA
Executive Administrator/Assistant August 2015 - December 2021
Trained three colleagues in company procedures, using hands-on instruction and roleplaying techniques.
Assisted CEO with the following: delivered reminders as needed; arranged meetings and appointments for; maintained a master corporate calendar of all conferences, all-hands events, holidays, and vacations
Adeptly handled administrative matters including composing documents and organizing office for company efficiency.
Screened 25+ phone calls a day, resolving issues and delegating calls to the appropriate departments and CEO.
Improved record keeping system from manual to computer based in order to save office space and provide reduced data retrieval time by over 50%.
Highly accurate data entry skills with 99% accuracy, entering 12 months of bookkeeping in 5 days.
Ramirez & Associates Los Angeles, Ca, USA
Accounting Assistant August 2015 - December 2021
Assisted Accountant and CEO with the following: Organized records of financial statements by establishing accounts and posting transactions and balanced general ledger by preparing a trial balance and reconciling entries.
Spearheaded financial reporting projects. Example: completed 12 months of bookkeeping in 5 days.
Communicated with clients on a daily basis and ensured excellent customer service.
Maintained 100% accuracy of the clients’ financial reporting for the past 6 years.


San Diego State University | Charles W. Lamden School of Accountancy San Diego, Ca, USA
Bachelor of Science in Business Administration | Minor in English

english, spanish


Computer: Slack, Microsoft (Word, Excel, PowerPoint), Zoom, Tax Software, Bookkeeping Software, Canva, Procreate, MailChimp, Asana, Facebook Ads Manager, Social Media (Tik Tok, Instagram, Facebook)

Carica un CV: CV_8729
Il documento può contenere virus. declina qualsiasi responsabilità sul contenuto dell'archivio.

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Sharon Cuevas


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