Oversea Customer Support

Position name: Oversea Customer Support
Work location: Tokyo, Japan
Employment Type: Full-time
Probationary period: 6 months
Working hours: 9.00-18.00

Job description:
We will leave the operation management dedicated to overseas projects of customer support mainly for game applications.

■ Business details:
・Negotiations and meetings with Japanese corporate customers
・Business coordination with Philippine members and internal departments
・Collaboration with overseas partner companies (US, Armenia, etc.)
・Business flow creation/operation project management
・Report creation
・Identification of tasks, suggestions for improvement, etc.
・Office work such as in-house work data and report creation
・Project management, etc.

Job requirements:
・ Social experience 2 years or more
・ Over 1 year of experience dealing with corporate customers
・ Japanese language business level (Japanese test N1)
・ English skill native or business level
・ Create minutes using pc input, chat on skype, slack, etc.
・ Use Excel skills (data creation, functions, etc.)

Welcome conditions:
・ Management experience, experience of organizing teams, etc.
・ Customer support experience
・ Powerpoint skill

Expected annual income when joining the company: 3 million yen to 4.5 million yen
Basic salary: 187,000 yen to 280,000 yen.
Fixed overtime fee: JPY 63,000-95,000.
Fixed overtime hours: 45 hours.
There is overtime work Average of about 20 hours per month.
Additional payment of wages for overtime work.
Break time 60 minutes.

Welfare:
・Various social insurance
・There is a raise
・Commutation allowance payment (up to 20,000 yen per month)
・Dependent allowance (only for regular employees)
・Nursing care leave
・Prenatal leave/childcare leave *Many acquisition results
・Housing allowance

Application Method:
Please apply from the site below (registration required)
https://www.hiwork.jp/en/job-detail/JA2007160002
Or
Please send us your update English & Japanese resumes at: recruit@b-causebd.com