Agentes de soporte técnico de habla holandesa – barcelona




Atención al cliente, Centros de llamadas en España

Agentes de soporte técnico de habla holandesa – barcelona

¿Tiene fluidez en holandés a nivel nativo y está buscando una nueva oportunidad profesional en TI en Barcelona, España? En nombre de nuestro cliente, estamos buscando un Agente de Soporte Técnico para traer su...

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Dutch speaking Technical Support Agents – Barcelona

Do you have native level Dutch fluency and are looking for a new IT career opportunity in Barcelona, Spain? On behalf of our client, we are looking for a Technical Support Agent to bring their specialist skillset and aid customers through emerging issues.

About Barcelona:

Barcelona is one of the largest cities in Spain, located to the coast of North-Eastern Spain. Boasting a variety of heritage sites and a vibrant nightlife, it is one of the must-visit cities in Europe! One of the busiest cities in the world, it is perfect for people looking to socialize, enjoy the night-life and Mediterranean weather and enjoy good food to boot!

Responsibilities:
Answer and/or solve technical questions or problems posed by customers via telephone or email or other channels in a friendly and efficient manner.
Identify and analyse the technical issue of the customer by showing active listening and asking clear and concise questions.
Provide good customer service with the aid of high-quality technical knowledge and the technical knowledge gained from the internal training and support systems.
Per each customer contact gather and document all relevant information into the system to ensure a high level of service is delivered.
Keep up to date with all new developments in the technical area, networks and consumer electronics relating to the position.

Requirements:
Fluency in Dutch (C1/C2)
Intermediate level of English
Possess excellent writing and verbal communication skills to simplify technical language for non-technical users
Demonstrate patience when communicating and solving issues
Keep up with the latest IT and tech-related trends
Proactive, self-motivated and a great team player



To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.

We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.


Empresa: SpotOn Connections

Localidad: en España

Tipo de trabajo: Permanente


Anunciado por:
SpotOn Connections

06/05/2022


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