Customer Service Manager en Turquía




Customer Service Manager

Mrs Feyza Nur GULEC

Teléfono: +905416924955

Fethiye mh. Feza sk. No:2/1 Beykara Apt. BURSA NILUFER - Turquía

Localidad: Turquía


Sector: Atención al cliente, Centros de llamadas


Búsqueda de trabajo (breve descripción):
Customer service, Sales


Experiencia:
Customer Service Manager (02.2020-...)

Annah Hariri Group Bursa, Turkey

* Tracking success by monitoring the team work and customer renewal rates.
* Responding to customer queries in a timely and accurate way, via phone, email or chat.
* Analyzing and reporting product malfunctions.
* Identifying customer needs and helping customers use specific features.
* Managing the social media accounts and the related review websites.
* Reporting directly to Board members.
_____________________________________________________
Sales Specialist (2yrs) (03.2018-02.2020)

Unver Group Automotive Bursa, Turkey

* Running sales organization effectively and efficiently.
* Represent the company (OEM-OES and after-market)
* Making cost calculations & CBD for OEMs & getting RFQs.
* Co-ordination of customer & company, Customer satisfaction.
* Business plan & budget activities. Prepare and present KPI’s to the director.
*Working in coordination with the Project and production team according to
revises of projects.
______________________________________________________

After Sales Service (7mos) (09.2017-03.2018)

Kervan Bursa, Turkey

* Providing support to the customer post-sale.

______________________________________________________

Export Intern (3 mos) (07.2017-10.2017)

Akbaş Holding Bursa, Turkey

* Preparing and issuing documents needed for trade.


Educación:
International Relations (bachelor's degree)
Uludag University
(09.2015-06.2019)
Bursa, Turkey


Idiomas:
English (Full professional proficiency)
Turkish (Native)


Otros:
Knowledge / Soft Skills;
Customer Management
Sales process

Tools & Technologies;
MS Office
ERP
Kisters
Gorgias , Shopify

SEMINARS & CERTIFICATIONS ;
Foreign Trade Training
Business English
Diction , Effective Communication, Body Language

CV adjunto: CV_8145
El archivo adjunto puede contener virus. Easy Expat no se hace responsable por el contenido del archivo


Anunciado por:
Feyza Nur GULEC

23/09/2021


Responder a este anuncio

Tu Email

Tu mensaje a este anunciante

Herramientas:

Facebook Twitter LinkedIn Pinterest WhatsApp Addthis

Si usted quiere contactar EasyExpat para alterar su anuncio, utiliza por favor nuestra forma para contactarnos. No olvídese de citar su referencia de usario.



 Atención al cliente, Centros de llamadas

Feyza Nur GULEC
Customer Service Manager

Customer service, Sales (...)

Atención al cliente, Centros de llamadas: Turquía
23/09/2021
Buscar un candidato

Para otras discusiones, aconseje, las preguntas, puntos de vista, se juntan, etc...: Utilice por favor el foro.