Dutch speaking technical advisor - lisbon, portugal
Dutch speaking technical advisor - lisbon, portugal
On behalf of our client, we are looking for a Dutch speaking
Technical Advisor to work in their offices in Lisbon, Portugal!
Interested in the role and want to find out more? Let us know! Speak
with our experienced International Recruitment Consultants here on
Facebook or send us your CV!
You can also check out our full list of International Career
Opportunities here: https://www.spotonconnections.com/job-search/
Responsibilities –
Respond to inbound customer requests, document relevant case
information
Ensure excellent customer satisfaction
Ability to assist users with Pre-Sales, General Inquiries, and
technical support issues via phone/email/chat/social/social
messaging channels (as assigned)
Respond appropriately to customer escalations and escalate issues
and customers to higher tiers of support as defined and
documented
Collaborate with other technicians to resolve or properly close help
tickets
Manage an individual ticket queue
Responsible to follow the direction of management and provide
feedback
Requirements –
Native or Proficient Dutch (C2)
Fluency in English (B2)
Possess excellent writing and verbal communication skills to
simplify technical language for non-technical users
Demonstrate patience when communicating and solving issues
Treat all data and personal information with utmost confidentiality
Keep up with the latest IT and tech-related trends
Proactive, self-motivated and a great team player
Benefits –
Competitive wages (14 monthly payments per year)
Performance bonus
Transportation allowance
Health insurance with a dental plan (after 6 months contract)
Relocation package - shared accommodation and flight
reimbursement
Opportunities for career progression and possibilities for an
international career through the International Mobility Program
To find out more about this great opportunity and many others, get
in touch with the SpotOn Connections team. We have options for
speakers of many languages across Europe with positions based in
Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.
Find out more about our full list of roles here: https://www.spotonconnections.com/job-search/
We offer a 250 euro ‘refer a friend’ bonus for successfully
placed candidates, so please send us any candidates that you feel
might be suitable for this role. https://www.spotonconnections.com/refer-a-friend/
Company: SpotOn Connections
Location: in Lisbon
Job Type: Permanent
SpotOn Connections
24/02/2021
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