Customer Service Agent (german Speaking)


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Customer service, Call centres in Lisbon

Customer Service Agent (german Speaking)

Responsibilities:
• Identify and assess customer's need to achieve satisfaction.
• Handle and resolve client's problems via phone, chatting and emails.
• Provide ac ...

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Original version hereDeutsch

CUSTOMER SERVICE AGENT (GERMAN SPEAKING)

Responsibilities:
• Identify and assess customer’s need to achieve satisfaction.
• Handle and resolve client’s problems via phone, chatting and emails.
• Provide accurate and valid information by using the right tools.
• Communicate clearly and gently with all consumers.
• Follow communication procedures, guidelines and policies.

Requirements:
• Have developed communication and soft skills.
• Have advanced Tech skills.
• Native level in German language, fluent level of English.
• Be capable of handling stressful situations and demanding clients

Please email your CV to:

jason@spotonconnections.com


Company: SpotOnConnections

Location: in Lisbon

Job Type: Contract/Temp


Posted by:
JasonSpotOn

23/01/2020


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