German-speaking customer service agent
German-speaking customer service agent
Our international client is seeking a German-Speaking Customer
Service Agent to represent one of their most important clients in
the luxury automobile sector. As a Customer Service Agent, you will
be responsible for answering calls and emails from clients,
providing a high-quality customer service experience.
Responsibilities:
Act as the point of contact for incoming calls and emails from
clients.
Provide a high-quality customer service experience, addressing any
inquiries or concerns that the clients may have.
Ensure that all interactions with clients are documented accurately
and in a timely manner.
Work collaboratively with other team members to ensure that clients
receive the best possible service.
Requirements:
Previous experience in a B2C customer service support role is
preferred.
Excellent communication skills, both verbal and written.
Native level of German and fluent level of English.
Ability to work 39 hours per week from Monday to Friday, working
hours alternate between 8 and 20.
Strong problem-solving and decision-making skills.
Experience in the luxury automobile sector is a plus.
If you are a high-energy, self-motivated individual with a passion
for providing exceptional customer service, we encourage you to
apply for this exciting opportunity. This is a hybrid role, offering
the flexibility of working from home and office. The position is
available to start as soon as possible.
Company: Spoton Connections
Location: in Valletta
Job Type: Permanent
Jeremy Chabot
03/05/2023
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