Flemish speaking call center advisor - greece




Customer service, Call centres in Athens

Flemish speaking call center advisor - greece

Flemish Speaking Call Center Advisor - Athens

Provides telephone and administrative support to the business in relation to call and document management. Performs a basic analysis of information for the correct telephone management, providing a solution to the client in line with the guidelines and values of the company.

Work Responsibilities:
Be at the forefront of the business, operating via telephone/email to support customers
Establish positive engagement with the customers, build relationships and demonstrate fair treatment
Conduct affordability assessments in order to fully understand each customer's financial situation and, where appropriate, set up reasonable repayment plans
Explain the benefits of reaching their "debt free day", providing clear timescales and information in line with their repayment plans
Provide guidance to customers on the availability of free money advice
Maintain system notes, ensuring records of calls are complete, accurate, professional and a true reflection of the conversation
Knowledge and skills:
Experience in customer service, contact center experience is desirable
Excellent communication and interpersonal skills, with the ability to showcase empathy and confidence towards a diverse customer base
Service oriented and problem solving mindset
Patience and calmness in all situations
Ability to work both independently and as a member of a team
Desire and energy striving for excellence and quality within the business
Native/ Proficient Language skills
English Language Skills (B2 level or above)


Company: SpotON connections

Location: in Athens

Job Type: Permanent

Salary: Negotiable


Posted by:
SpotOn Connections

09/08/2022


Reply to this ad

Your email

Your message

Tools:

Facebook Twitter LinkedIn Pinterest WhatsApp Addthis

If you want to alter your ad, just delete it and resubmit a new one. You can easily remove yourself your ads by logging and clicking on the "Delete" link that appears at the bottom of your ad.



Latest jobs offered Customer service, Call centres

SpotOn Connections
Flemish Speaking Call Center Advisor - Greece

Flemish Speaking Call Center Advisor - Athens Provides telephone and administrative support to the (...)

Customer service, Call centres: Athens
09/08/2022
SpotOn Connections
French Speaking Call Center Advisor - Greece

French Speaking Call Center Advisor - Greece Provides telephone and administrative support to the (...)

Customer service, Call centres: Athens
09/08/2022
SpotOn Connections
German Speaking Team Leader - Athens

Our client is a large Credit Management Services group with a strong European footprint. They offer (...)

Customer service, Call centres: Athens
09/08/2022
SpotOn Connections
German Speaking Call Center Advisor - Greece

German Speaking Call Center Advisor - Greece Provides telephone and administrative support to the (...)

Customer service, Call centres: Athens
09/08/2022
SpotOn Connections
German Speaking Customer Service Agent - Athens, Greece

This is not the typical call center job. If you are looking for an international experience in a sunny (...)

Customer service, Call centres: Athens
08/08/2022
Search Job Offers

For other discussions, advice, question, point of view, get together, etc...: please use the forum.