Brazilian speaking content moderator – athens, greece

On behalf of our client, we are looking for driven Brazilian speaking Content Moderators to work in Athens, Greece!
You will be taking care of the following:
Content advertisement moderation, authorization of submitted advertisements to be uploaded on the social media platform, validate that the submitted advertisements are following polices.

Key Responsibilities:

• Assist the community and help resolve inquiries empathetically, accurately and on time
• Become and remain knowledgeable about products and community standards
• Make well balanced decisions and personally driven to be an effective advocate for the community
• Strong interpersonal skills, verbal and written communication skills and most importantly empathy
• Investigate and resolve issues that are reported on the platform such as requests for account support and reports of potentially abusive content
• Respond to user inquiries with high quality, speed, empathy and accuracy
• Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users
• Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site
• Enforce the platform’s Terms of Use by carefully monitoring reports of abuse on the site
• Review the reported content within agreed turnaround times and standards of quality

To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.

Company: SpotOn Connections

Location: in Athens

Job Type: Permanent

25/05/2021

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