Utilities such as gas, electricity and water in Singapore are all regulated by one organisation, the PUB (Public Utilities Board).
To apply to open an account with the PUB, you have three options:
- If you're in Singapore , you could apply in person at this address:
Customer Services Centre Unit
111 Somerset Road
Tel: 1800-235-6841 (toll-free)
Opening hours: Monday to Friday 8am-6pm
- You can also send an application by post to:
Senior Manager (Customer Services)
Power Supply Ltd P.O. Box 341
Orchard Post Office
- Or finally you can fill out an on-line application form found in the Singapore Power website.
You will need the following documents to apply for a personal utilities account:
1. The Identity Card/passport of the owner or leasee
2. Documentary proof of occupation of premises, or tenancy agreement
3. A bank account number for GIRO deductions (or cash or cheque).
You must also pay a deposit when you open your account.
Notes about water in Singapore
You can drink the tap water in Singapore. The quality is as high or even higher than most European cities.
Be aware, when you feel like taking that extra-long shower, that you get charged for the amount of water you use in Singapore .
Also, it is important to be aware that, being a tropical country, there is always the risk of mosquito-born diseases such as dengue hemorrhagic fever (DHF). Aedes mosquitoes, the type that carries DHF, breed in stagnant water and as such it is an offence to have any environment in your home that may allow these distinctive black and white striped mosquitoes to breed. We're not just talking about the obvious, such as leaving buckets of water lying unattended for a while. Bar-b-que pits, air-conditioner trays, flower vases, pot-plants where the earth has hardened over and water has collected – these are all potential nurseries for these dangerous little insects. And if potentially catching the disease isn't enough of a discouragement, anyone caught allowing mosquitoes to breed in their homes are subject to a fine of between S$100 – S$200.
For more information visit the Singapore government's website on DHF prevention.
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