FRONT OFFICE AGENT & GUEST RELATIONS en France


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FRONT OFFICE AGENT & GUEST RELATIONS

Mme STEPHANIE CAUCHIS

Téléphone: 33 7 83 29 80 91

153TER RUE CARDINET 75017 PARIS - France

Lieu: France


Secteur: Tourisme, Hôtel, Guides


Position recherchée (courte description):
Objective : « Graduated in the field of hotel trade I look for Front office position & Guest relations in your hotel » Used to live in Great Britain and the States of America »


Expérience:
PROFESIONAL EXPERIENCE
2018-2017 Front office Agent Guest relations Novotel hotel 3* Paris work profile : front/ back office work in reception, guests relationships for VIP guests 1 star guests, 2 guests on honeymoon , 3 guests winners of games. assistant manager of the hotel for the lobby department , restaurant and the security, Marketing culture in the international luxury work in relation with the staff of the hotel
2017 Cook Senia Group Spain Camping luxury hotel industry 3 stars work profile : the restaurant department in the international cook with the chief to put into practice what I learned in gastronomy training to share the new cuisine for guests in the respect of the norms
2015-2016 Receptionist of hotel ibis Brussels airport Belgium work profile : check-in/out, administration with the Front office manager with the rules of the hospitality of the Compagny inside and outside of the hotel
2015-2016 Council sale Compagny info.press.fr work profile : sales for magazine subcription listening and advices clients for salons records management of clients
2015-2014 Cook of restaurant Paris France various services : welcome customers in French & italian service and bar
2015-2014 Tele-interviewer Compangy gfk Paris France www.gfk.com Surveys & Polls for various clients in garments banking and sciencecall center : ability to work in teams or individually oriented customers
2015-2009 Consultant trainer intergration in Paris Follow lifes projects of people to their outcomes animate life project work shopAble to resolution trouble of staffs
2007-1999 Assistant of Manager & fluent English-French Manpower group branch Paris operations www.manpower.fr answers phone and reception in English & French customers current use of English spoken and written with software and documents Assistant of managers in the relationship with customers, sales & Marketing


Education:
EDUCATION
2016-2018 Technician in the hospitality industry & catering (diploma of BTS) university Cned.fr trainer France level university + 2 years
2015-2016 Supplementary Mention Home reception (diploma MCAR) Paris hospitality school level university +1 year
2012-2015 Level bachelors’s degree in Modern Greek license level 1 university Inalco Paris
2010-2015 Certificate Consultant training Paris 2010 Certificate of night Supervisor qualified France
1993 Level high school diploma - trade office lyc-maurois-elbeuf.ac-rouen.fr
1990 Brevet profesional Administration (French diploma administration BEP
1990 Certificate aptitude Administration & Marketing France (French diploma Marketing CAP)


Langues:
EDUCATION AT OTHER INSTITUTIONS
Languages
2018-2015 Course with hotel staff 2006 Course in English language center TELELANGUE Paris www.telelangue.fr
1994-1995 Course in Bristish English Cambridge KING STREET College London www.kingstreet.co.uk
1993-1994 Course in American English certificate HUNTER College New York City www.hunter.cuny.edu Informatique
1999-2006 Training center Compagny Manpower www.manpower.fr France Technical skills Specific training of culture civilization sector France, United states of American, Great Britain, Greece, Spain


Autres:
Interests : languages, pilot. Greek civilization, arts, world music, volumteer the animal Protection Society

CV joint: CV_6941
Le document peut contenir des virus. Easy Expat décline toute responsabilité sur le contenu du fichier.


Posté par:
CAUCHIS

05/07/2018


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