Customer service, Call centres in Lisbon

German Tourism Assistant

Are you passionate about the Tourism sector? Are you fluent in German? Is helping others in finding the best solution something that chalenges you?
Webhelp is looking for you!

In the tourism sector you will work in different areas, where you can design travel routes with customers, arrange and manage reservations, give advices concerning an accommodation, car or flight booking, all this, while working for some of the most well-known companies in the business
Your Mission
• Answer to customer requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience;
• Reservations management (manage, cancel or create new reservations);
• Advise customers about extra services;
• Establish contact with customers by incoming calls and emails, managing claims and queries, and providing advice and information;
• Provide support to the Loyalty Points' online platform;
• Manage Royalty Points accounts;

Your Profile
• You have High School Diploma or higher;
• You are native or fluent (level C2) in German;
• You have good knowledge (Level B2) in English;
• You have excellent communication skills;
• You are recognized for your attention to detail and dynamics;
• You enjoy challenges and you currently looking to join an exciting high growth company.

Our offer
• Working contract;
• Initial and continued training;
• Attractive basic salary + monthly bonus;
• Transportation allowance;
• Private Health Insurance (after 6 months of contract);
• Multicultural environment;
• Stable work and career development;
• Reimbursement of flight ticket*
• Accommodation provided during the first month of work*
• Profit from our partnerships with several entities, namely with Gyms and Restaurants, so you can take the most of your experience in Lisbon.
* For candidates currently living abroad
Ready to take up the challenge?
Apply here:
http://job.webhelp.pt/portugal/en/customer-advisor-german-travel-touri...
Or send your CV by email:job.webhelp.lisbon@pt.webhelp.com


Company: Webhelp Portugal

Location: in Lisbon

Job Type: Contract/Temp


Posted by:
Webhelp Portugal

11/08/2017


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