After an induction training you will be able to:
• Handle incoming phone calls/ e-mails from customers regarding
technical issues related to everyday usage of a computer
• Analyze and resolve most common enquiries using step-by-step
solutions provided to you
• Deliver high quality standard service to customers
• Cooperate with IT specialist team to deal with more complex
Before you start our induction training we will check if you
• Very good Portuguese language skills
• Good English language skills
• Pro client attitude and communication skills
• Basic experience in Windows 7 and MS Office
• Team player, problem solving attitude and efficient task
What we offer:
• Work in multinational company for c.a. 100 Blue Chip Clients -
known, global brands, supported by 6000 professionals in 30
• Clearly defined career path (experts or managers), wide range of
trainings - over 20 000 online trainings and books also available at
home, trainings in classroom, funding for learning foreign
• You will learn best practices and global business from Capgemini
experts. Over 900 certificated professionals in the field of e.g.
ITIL, Vmware, Citrix, Oracle Database
• You will work in an inspiring atmosphere. We work together and
celebrate together - Capgemini Theatre, employee volunteer program,
integration events, sports events (basketball, volleyball) -
everyone will find something for themselves!
• In addition to the salary you will receive attractive benefit
package (medical care for whole family, life insurance). You can
recommend friends in Referral Program and collect awards!
• Our offices are conveniently located with “Bicycle-friendly”
certificate!As a disabled person you will get professional
Interested candidates are invited to send CV to email@example.com.
Please include the following reference number in the subject of your
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