Experience: General Manager Owner
Wa Promotions Inc. - Panama - December 2004 to December 2016
- Promotion in Radio, Television, Press, Websites, Magazines, Social Networks - Booking of National and International Artists, DJs, Presenters
- Link between the media and the client - Personal relationship with the media
- Media database
- Monitoring publications and reports
- Coordination of visits to television and / or radio programs, with the aim of treating or disseminating a particular topic, taking into account its target audience
Organization of Events:
- Call for all media
- Messenger service
- Printed Art and Invitations - Coverage of the media
- Ceremony Masters / Djs - Models
- Press releases
- General Logistics
- Complete assembly of sound, lights, stage and structures
Guest service agent
Royal Decameron Resort - Farallón Coclé, Panamá - November 1999 to December 2001
ACTIVITIES OFFICE MANAGER ASSISTANT:
*Coordinate daily activities for tourists with the team
*Supervise the team's work so that all daily activities are fulfilled *In charge of the inventory of the department team
*Organize the weekly calendar of daily and nightly activities
GUEST SERVICE AGENT:
*Answer telephone calls from guests seeking to make or cancel hotel reservations.
*They greet arriving guests, assign rooms, issue keys, and collect guest payment and billing information. *Answer guest requests for assistance and coordinate with housekeeping, bell service, staff and management to fulfill guest requirements.
*Provide guests with access to hotel services, forward in-room meal requests, and ensure that mail, faxes and packages are delivered in a timely manner.
*Deal with irate guests and find ways to resolve issues to the guest's satisfaction.
*Serve as concierges, assisting guests with ground transportation, restaurant or entertainment reservations, and providing other information about the locale.
Education: Bachelors Degree in Industrial Engineer
Universidad Interamericana de Panamá - January 2002 to December 2005
High School in Science
Colegio Maria Inmaculada - Panama January 1992 to December 1997
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