Moving in : Zagreb

Gas, Electricity, Water in Zagreb

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Generally, utilities are already established in a residence, but you may have to set up a new account. You will need to give the provider your move-in date, change the name on the account, and confirm that your account is separate from that of the previous occupant.

If you are renting an apartment in Zagreb, it's likely that your utilities will already be connected in your landlord's name. Often, you don't even have to change the account over to your own name, though you're still responsible for paying the bills. Occasionally utilities will be included in the cost of rent, particularly if you are renting a short-term apartment, but generally you must pay utilities in addition to rent. All of this should be outlined in your rental agreement or contract.

If your utilities are not included in your rent, you must pay your bills yourself. There are a few ways to do this, but the most common way is to pay at a local post office. Look for the counter labeled "novcano poslovanje" (financial services) and give all of your utility bills to the clerk, who will calculate the total amount owed. You can also pay your bills at most newsstands, or you can set up automatic payments through your bank. Some banks also allow you to pay your utility bills through online banking.


Gas meters, often located inside individual apartments, are read periodically. There should be a notice on the building door informing tenants of the reading time and date. Instead of being sent every month, bills are sent for a few months at a time and based on prior usage. The amount billed is adjusted if necessary after the next reading.


Gradska plinara Zagreb - Opskrba is the only supplier of compressed natural gas in Croatia.

The natural gas provider for Zagreb is Gradska plinara Zagreb, one of the eighteen branches of a city-owned company called Zagreb Holding.


The current price for gas at a rate of kunas per kilowatt-hour can be found online. It can be difficult to determine an average price for gas as usage depends heavily on the consumer, but typically gas for a multiple-room apartment will run around 600 kunas a month during the winter and 150 kunas a month during the summer.


As in the rest of Europe, the voltage in Croatia is 220 V and the frequency is 50 Hz. Electrical sockets are Type C (Europlug) or Type E/F (Schuko), designed for appliances with two round prongs.

Credit meters are read periodically, and bills are sent to the customer following meter readings. Instead of being sent monthly, bills for several months are sent at the same.


Hrvatska elektroprivreda is currently the sole electric provider in Zagreb.


Electricity rates are quite complex as there are different tariff models to choose from, and rates change depending on the time of day. In the winter, electricity is cheaper between 9:00 p.m. and 7:00 a.m. In the summer, rates are cheaper between 10:00 p.m. and 8:00 a.m. A full explanation of tariff models and rates is available online.



Vodoopskrba i odvodnja is the sole provider of water in Zagreb and is one of the eighteen branches of the city-owned company Zagreb Holding.


Older buildings have one meter per building, and the total cost of water is split among the tenants. Newer buildings usually have one meter for each apartment.

Bills for water arrive once a month. Though water costs depend on various factors such as water usage and apartment size, a bill of about 150 kuna per month is standard for a multiple-room apartment.

Update 25/05/2013


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